Online Shop FAQ

Available articles are normally shipped within 3-5 working days.

We only ship to delivery addresses in the United Kingdom.
Go to the online shop

Standard shipping is free of charge from a miminum order value from 70,00 £ and is handled by DPD as our logistics partner (shipping method). Below a minimum order value of 70,00 £ we will charge 4,95 £ shipping costs.

Delivery to a DHL Packstation is not possible.

• Advance payment
• PayPal
• Credit card

If you are not satisfied with your order or if the delivered merchandise is damaged, you can exercise your right to cancellation and return it.

Request return slip

• Via e-mail: service(at)fissler.com
• By phone: +49 6781 403 100 ^{*Connection costs borne by the caller (please use alternatively our e-mail contact)}

Service times: Mo - Fr from 8am to 1pm (CET).

In our online shop, click"My Account"and then click "Forgot password?". Then enter the e-mail address you used to register with us and we'll send you a link that you can use to reset your password.

Fissler GmbH bank details

Commerzbank AG, Frankfurt
IBAN: DE55 5624 0050 0142 6006 03
BIC: COBADEFFXXX

Questions about your order and products
Phone: +49 6781 403 100 ^{*Connection costs borne by the caller (please use alternatively our e-mail contact)}
e-mail: service(at)fissler.com

Service times: Mo - Fr from 8am to 1pm (all times CET).