Online Shop FAQ
Available articles are normally shipped within 3-5 working days.
Standard shipping is free of charge from a miminum order value from 70,00 £ and is handled by DPD as our logistics partner (shipping method). Below a minimum order value of 70,00 £ we will charge 4,95 £ shipping costs.
Delivery to a DHL Packstation is not possible.
- Advance payment
- Credit card
If you are not satisfied with your order or if the delivered merchandise is damaged, you can exercise your right to cancellation and return it.
Request return slip
- Via e-mail: service(at)fissler.com
- By phone: +49 6781 403 100 *Connection costs borne by the caller (please use alternatively our e-mail contact)
Service times: Mo - Fr from 8am to 1pm (CET).
In our online shop, click"My Account"and then click "Forgot password?". Then enter the e-mail address you used to register with us and we'll send you a link that you can use to reset your password.
Fissler GmbH bank details
Commerzbank AG, Frankfurt
IBAN: DE39 5624 0050 0142 6006 00