Fissler offers free shipping and handling for orders over $99.95 within the continental US. Orders under $99.95 are subject to a flat rate shipping and handling fee of $9.50 within the continental US.
How can we help?
Shipping and Payment
Fissler offers shipping to Canada, Hawaii, Alaska, and Puerto Rico. Shipments outside the continental US are subject to a flat rate shipping and handling fee of $30 per order. For returns from these destinations, a return fee will be applied. Please contact customerservice@fissler.com for further information.
Yes, FedEx can deliver to a PO Box in partnership with the US Postal Service. Please allow for additional transit time for PO Box shipments.
Fissler ships all orders via FedEx Ground.
Orders will be processed within 24 hours and ship within 48 hours after receipt/payment. Please allow for additional processing time around major holidays.
You will receive an email confirmation with your FedEx tracking number once your order has shipped. You can track your order conveniently at www.FedEx.com
If your shipment is in transit, it is best to contact FedEx directly at 1 (800) 463-3339 or you may contact your Fissler customer service team at customerservice@fissler.com.
We accept all major credit cards as well as PayPal and Amazon Pay.
Order Cancellation/Changes
If you need to cancel your order, please contact customerservice@fissler.com as soon as possible and we will make every effort to cancel the order.
If you need to make changes to your order, please contact customerservice@fissler.com as soon as possible and we will make every effort to assist you.
Please know that some changes might result in the cancellation of your order. In this case we will issue a full refund back to your original form of payment and you can easily place a new order in our web shop.